Privacy policy

This Privacy Policy describes how Rockeroo (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

• Information about your web browser

• IP address

• Time zone

• Cookies installed on your device

Additionally, as you browse the site, we collect information about:

• The individual web pages or products you view

• What websites or search terms referred you

• How you interact with the site

We refer to this automatically collected information as “Device Information”.

When you make a purchase or attempt to make a purchase through the site, we collect:

• Your name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

We refer to this as “Order Information”.

How We Use Your Personal Information

We use the information collected to:

• Fulfill orders placed through the site

• Process payments

• Arrange shipping

• Provide order confirmations

• Communicate with you

• Screen orders for potential risk or fraud

• Send marketing emails (if you subscribe to our email list)

If you subscribe to our email updates, your email address may be used for marketing purposes via Klaviyo. You can unsubscribe at any time.

Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business, including:

• Shopify (our ecommerce platform)

• Payment providers (Visa, Mastercard, Apple Pay, Afterpay, PayPal)

• Shipping carriers

• Email marketing platform (Klaviyo)

We may also share your information to comply with laws and regulations or to respond to lawful requests.

Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you

• Request corrections

• Request deletion of your personal information

To exercise these rights, please contact us using the details below.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices or if you have questions, please contact us via the contact information provided on our website.